1. Introduction
Welcome to the website of Sifiso Mahlangu. Your privacy is important to us, and this Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with this website and its services.
By using this website, you consent to the collection and use of your data as described in this Privacy Policy. If you do not agree with any aspect of this policy, please discontinue the use of this website.
2. Information We Collect
We collect different types of information based on your interaction with this website:
2.1 Personal Information
This includes any details that can personally identify you, such as:
Name and surname
Email address
Contact number
Billing and payment details (processed through third-party payment gateways)
Any information you provide when booking consultations or engaging with our services.
2.2 Automatically Collected Information
When you visit the website, certain data may be automatically collected, such as:
IP address and location
Browser type and device information
Pages visited and time spent on the site
Cookies and tracking technologies (see Section 7: Cookies for more details)
3. How We Use Your Information
We use the information collected for the following purposes:
✅ Service Delivery: To process bookings, provide creative consultations, and deliver requested services.
✅ Communication: To respond to inquiries, send updates, and manage customer relationships.
✅ Payment Processing: To facilitate secure transactions through verified third-party payment providers.
✅ Marketing & Analytics: To improve our services, personalize user experience, and analyze website performance.
4. Data Protection & Security
We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure. However, no online platform can guarantee absolute security, and users engage with the website at their own risk.
5. Sharing of Information
We do not sell, rent, or trade your personal data. However, we may share your information with:
Third-party service providers (e.g., payment processors, analytics tools) to facilitate transactions and website functionality.
Legal authorities if required by law, to protect our rights, or to prevent fraudulent activities.
6. Your Rights Under South African Law (POPIA)
Under South Africa’s Protection of Personal Information Act (POPIA), you have the right to:
Access your data and request information on how it is used.
Request correction or deletion of incorrect or outdated personal details.
Opt-out of marketing communications at any time.
Lodge a complaint with the Information Regulator if you believe your data is being misused.
To exercise any of these rights, please contact me on info@sifisomahlangu.com
7. Cookies & Tracking Technologies
Cookies are small data files stored on your device that help enhance your browsing experience. We use:
🍪 Essential Cookies: Required for the site to function properly.
📈 Analytics Cookies: To track visitor behavior and improve performance.
🎯 Marketing Cookies: To personalize advertising and promotional content.
You can control cookie settings through your browser preferences.
8. Third-Party Links
This website may contain links to external websites. We are not responsible for their privacy practices, and we encourage you to review their policies before engaging with them.
9. Policy Updates
This Privacy Policy may be updated periodically to reflect legal changes or website improvements. The latest version will always be available on this page.
10. Contact Information
For any questions or concerns about this Privacy Policy, please contact:
Email: info@sifisomahlangu.com